Frequently Asked Questions
Everything you need to know about your Kappa performance gear.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy for sportswear?
We offer a 30-day return policy for all items in their original condition, including tags and packaging. Please note that for hygiene reasons, undergarments and swimwear cannot be returned.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our charts, as athletic fits may vary between collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment options.
Does Kappa offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How should I care for my technical apparel?
To maintain the quality of your gear, we recommend washing in cold water on a gentle cycle, avoiding fabric softeners, and air drying to preserve moisture-wicking properties.